ABBY GLOBAL TEXTILE LTD. (KVKK)

At Piero Perla, we consider the processing and protection of personal data in accordance with the Law No. 6698 on the Protection of Personal Data as our primary responsibility.

Purposes of Data Collection and Processing: Personal data is processed for the purposes of providing our services, increasing customer satisfaction, marketing, after-sales support, and fulfilling legal obligations.
Data Security: We take the necessary technical and administrative measures to ensure the confidentiality, integrity, and accessibility of personal data.
Data Sharing: Personal data is shared only with trusted business partners and suppliers when necessary for legal obligations and service delivery.
Your Rights: You have legal rights such as learning whether your personal data is being processed, requesting information if it is being processed, and requesting the correction, deletion, or destruction of data.
This policy expresses our commitment to protecting and processing our customers' data transparently within the scope of our e-commerce activities.

DATA PRIVACY AND SECURITY POLICY

As Piero Perla (“www.pieroperla.com”), we consider the privacy of the information of our customers, visitors, and employees who are members of the www.pieroperla.com website and/or mobile application (“Site and/or Mobile Application”) (“Member”) to be of utmost importance. We would like to present to you the principles of our “Data Privacy and Security Policy” which we have created to ensure and protect information security.

Scope of the Policy and General Information

www.pieroperla.com attaches great importance to the privacy rights of its customers and the protection of their information. In this regard, we act in compliance with all legal regulations and implement the principles detailed below.

Our Data Security and Privacy Policy explains:

What customer information is collected on our website www.pieroperla.com and/or Mobile Application,
The purposes for which this information is collected and how it is used,
How the information can be changed,
Our customers' communication preferences and how they can change them,
How the information is secured,
Our customers' rights regarding the protection of their information.

1.1. Information Collected

If you subscribe to and consent to our e-newsletters regarding the services and campaigns offered on our website www.pieroperla.com and mobile applications, or if you use our services without subscribing, we need the following information to provide you with better service:

Personal information such as name, surname, email address, phone number, gender, date of birth, personal interests, order details, visit details, billing and delivery addresses.
Aggregated statistical data such as visit frequency and times, order placement times, IP address used during ordering, statistics of visited product pages and ordered products. This information is collected and used for the purposes stated below:

1.2. Purposes of Using Collected Information

Account creation: To create a personalized account for you on the www.pieroperla.com website and/or mobile application (e.g., your name, surname, email address, phone number).
Order processing: To process your online orders and provide the necessary information (e.g., your name, address, date of birth).
Delivery notifications: To send notifications via email or SMS to inform you about the delivery status.
Campaign and marketing offers: To send newsletters, surveys, personalized content, campaigns, and catalogs.
Reporting problems: To inform you about any problems that may occur with the delivery of the products you purchased.
Satisfaction measurements: To obtain feedback and conduct surveys about your ordering experience and satisfaction (e.g., satisfaction surveys of purchased products).
Legal age verification: To verify that you are of legal age for online shopping. Events and personalized campaigns: To organize events and offer you personalized campaigns. Mobile application development: Ensuring the improvement of the mobile application according to technical specifications (e.g., application version information, mobile phone model, IP address, operating system, location information if active).
Security and log records: Maintaining log records in accordance with Law No. 5651 and related legislation and sharing them with judicial or administrative authorities when necessary.

1.3. Credit Card Security

Your credit card information used during order creation is never stored in our company's systems. However, your credit card information recorded in the Masterpass infrastructure may be stored in this infrastructure. If you have any chargebacks, we recommend that you contact your bank immediately.

1.4. Security Measures

Multi-factor authentication methods are used for accessing the systems. Firewalls are used for network security.