1. How can I create an account? ❮
You can sign up for free by clicking the "Sign Up" button located at the top right corner of our website and filling in the required information.
2. How can I update my account information? ❮
After logging in, go to the "My Account" section at the top right and click on "Account ინფორმაცია" to view and update your personal details.
3. Are the products original? ❮
All products sold on our website are 100% original.
4. Do the products have a warranty? ❮
Your products are covered by a 2-year warranty starting from the purchase date.
5. Where should I send a defective product? ❮
You can send defective or faulty products to our return address within 2 years.
6. Where can I check my order status? ❮
You can view your order status under "My Account" > "My Orders".
7. How can I access my invoice? ❮
Your invoice will be sent to your registered email address and can also be downloaded from the order details page.
8. What should I do if I receive a defective product? ❮
If the package is damaged, ask the courier to prepare a damage report and return the product.
9. Can I cancel my order? ❮
You can cancel your order if the invoice has not been issued yet. Orders with issued invoices cannot be canceled.
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